Morning Newswatch

Obamacare customer service
Obamacare customer service

Local, licensed therapist and customer service guru Rich Gallagher explains why saying the right things can’t overcome a failed product roll-out.

Recent Headlines

in National

Police seek motive in fatal Washington state school shooting

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Authorities are seeking a motive as to why a high school student shot dead a female classmate and wounded four others.

in Local

NY, New Jersey issue stronger Ebola quarantine

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Mandatory quarantine for travelers who have had contact with Ebola-infected patients.

in Local

Pair in string of Ithaca burglaries reach plea deals

Phoenix Lovett

Both were taken to jail and are not eligible for bail.

in Local

Astorino begins last leg of campaign with $1M

Astorino

Republican Rob Astorino has raised another $711,000 for his challenge against New York Gov. Andrew Cuomo and is entering the final weeks of the campaign

in Sports

This week’s top sports shots

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A look at some of this week's best moments in sports.