Morning Newswatch

Obamacare customer service
Obamacare customer service

Local, licensed therapist and customer service guru Rich Gallagher explains why saying the right things can’t overcome a failed product roll-out.

Recent Headlines

in Local

Reports: Karl Karlsen charged in California for wife’s 1991 death

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Karlsen is serving sentence for son's 2008 death in Seneca County

in Local

Two injured in plane crash at Cortland County Airport

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Crash happened around noon as pilot tried to make emergency landing

in Local

Two men arrested for stealing robotic pool cleaner

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Two men were arrested Thursday for allegedly stealing a pool cleaner from the Wickwire Pool in late July.

in Sports

This week’s top sports shots

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A look at the biggest stories and best photography in sports this week.

in Sports

This weekend’s sports schedule

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A complete look at this weekend's sports schedule.