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After rough start, state’s online health insurance marketplace up and running

After rough start, state’s online health insurance marketplace up and running

After a rough start, the New York State of Health website appears to be functioning normally again.

People who visited the website after its launch Tuesday were greeted with error messages when trying to register.

A spokesman for the Department of Health blamed the problem on the 2 million visits to the website in the first 90 minutes of its launch.

Betty Falcao, who serves on the Health Planning Council for the Human Services Coalition of Tompkins County, says it illustrates the high demand for affordable health care across the state.

“It just goes to show there are a lot of people who don’t have health insurance who want to get it, or people who are currently paying quite high prices and want to see if they can get something more affordable,” Falcao said.

Falcao is a certified “navigator” in the health exchange process, and can help residents and businesses in Tompkins County find out what options are available for them.

Falcao says there are about 9,000 people in the county who currently do not have health insurance. She says it’s estimated that about half of those people will now get insurance through the marketplace.

Locally, residents can call 2-1-1 to request an appointment with a navigator.

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